VoiceOne personalize your CRM
VoiceOne powered by Opencomm is a complete SAP Business One CTI Solution that uses the power of voice to personalize CRM. It is not just another CTI popup for SAP Business One.
VoiceOne improves customer satisfaction and gives ‘real’ data insights (e.g. how many calls it took to resolve an open case). This feedback may be also used to develop, motivate and train your teams. All critical Business processes are affected including:
Open architecture based upon Asterisk enables VoiceOne powered by Opencomm to integrate SAP Business One with almost any PBX.